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After battling the crowd and waiting for the Dollar Rental bus to show up, we headed into Jackson Hole to get our SUV. Dollar Rental was a small building in the middle of town, and evidentially had the best rates, since there were at least 20 other people trying to get cars. Kathy went ahead and took care of business while I stood outside with the bags. Looking through the window I knew it wouldn't be a good experience as Kathy's face was already getting red. The gal that was waiting on her kept getting interrupted by other employees for various reasons. By the time Kathy finally came out she was fuming. "Do we have a rental?" I asked, not seeing any keys or contract in her hand. "How the hell should I know, the gal just stopped mid stream and started helping someone else!"
About that time, one of the other employees in charge of getting the vehicles to their drivers walked by. Seeing several people standing around us, all looking at Kathy's now glowing radioactive face with smoke rolling off the top of her ears, he took charge to get the situation under control. Moments later he was guiding us to an SUV and the manager was hurriedly coming out with contract in hand. As he handed the contract to Kathy he made his first critical mistake...."Everything OK?" Now, Kathy controls her self fine, but is pretty good about letting you know just how bad your customer service sucks when it's called for. "Twenty three times, I counted em...Twenty three times your customer service rep was interrupted while helping me, and not by other customers...by employees who apparently haven't a clue about what they are doing!!!!". That's about the time the manager made his second mistake. "But everything is OK now?"
This is when everything in my mind goes into slow motion....Kathy moving in for the kill while I turn to look at the manager, who doesn't realize the true danger he is in. Making sure I get his attention, and then give him the look only another man would understand....you know, the look that says 'Stop talking now...back up and slowly move away from the vehicle...do not attempt any further communication or risk the wrath that you have called upon yourself for asking such a stupid question to begin with'.
Jackson Hole to Dubois
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Dubois to Cody...
Got an early start on the day, knowing we had a long one ahead of us. Our primary objective
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Just a step or two down the road is South Pass. This mining gem is a State Historic Site, and many of the buildings have been restored. Small fee to take the walking tour and worth it. We really enjoyed ourselves learning about the stage stop along the Oregon Trail, the people that used to live there and how the town went from 2,000 residents to no one. Today about seven people live there, but there are plenty of visitors to stop by and give it life again.
After South Pass we head back up toward Lander, almost ready to call it a day, but not before Kathy finds another ghost town, this one not restored, but maintained for visitors. It's a short hike off a dirt road to Hamilton City, with several buildings in various states of being reclaimed by Mother Earth. You'll note that it's on signs and maps as Miners Delight, and it's a good stop for enthusiasts like us.
Next blog adventure: Cody Wyoming's Crown Jewel and Mother Earths incredible forces in Yellowstone.
2 comments:
Lovely as always! I totally match with everything you've written. Hoping more posts from you.
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